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=Welcome PLC's Mac Trouble-shooting site - mactrobleshooter.wikispaces.com =

Click on the links below and navigate through useful resources to assist familiarity with Apple Mac OSX 10. All links will open in a **NEW** window.

PowerPoint intro for all new users of Mac OS X @ PLC @http://172.16.0.4/HelpDesk/ PLC's Helpdesk site FAQs, Self-paced tutorials and video demonstrations - //Use the same login as for the college database// - **Denbigh**

@http://www.apple.com/support/ Apple's Support Home Page

@https://www.apple.com/support/mac101/help/ Mac Troubleshooting 101

Email Support @ PLC: support@plc.vic.edu.au and someone will usually attend to your technical fix with a phone call or return email.

1. If a program freezes: Hold ** Command + option + esc **simultaneously then press the Force Quit  button on Both occasions. Visit this site for more info 2. If the whole computer Freezes: hold down the power key until the computer shuts down. Wait 10 Seconds and hold power button to re-start// (88% of technical problems occurring on a Mac are solved with a RESTART of the computer) //
 * Useful Keyboard Commands to remember**

http://support.apple.com/kb/ht1343
 * Useful Mac OSX Keyboard Shortcuts:**

= = Mark Hennessy May 2010